Frequently Asked Questions
Frequently Asked Questions (FAQ)
Where do you manufacture your products? We work directly with premium manufacturers that supply major international fashion brands. This allows us to offer you the same quality of materials and craftsmanship at outlet prices, without paying the premium of the brand name.
How long does it take for my order to arrive? Estimated delivery times are:
- Spain and Europe: 7 to 15 business days
- Rest of the world: 10 to 25 business days
How can I track my order? Once your order has been shipped, you will receive an email with your tracking number. You can also check the status on our page 👉 Track My Order.
Can I return a product? Yes. You have 14 calendar days from receipt to request a return, provided the product is in its original condition with tags intact. Please refer to our Returns Policy for more details.
Do the products have a warranty? All our products are subject to the legal guarantee of conformity. If you receive a defective or incorrect product, please contact us and we will resolve it at no additional cost.
Do you ship worldwide? Yes, we ship internationally to any country. Orders may be subject to customs duties according to the legislation of the destination country.
What payment methods do you accept? We accept major credit and debit cards, as well as other secure payment methods available during the checkout process.
Is it safe to buy at Liquidation Live? Yes. Our store has an SSL certificate and a secure payment gateway. Your personal and banking details are completely protected.
How can I contact you? You can write to us via our Contact page. We will respond within 24 business hours.